Returns & Exchanges
At Kaku Kayak, we want you to love your new look, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your purchase isn't the perfect fit, our streamlined exchange process ensures you get the style you need without the hassle.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, sellable condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing